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Dwell

Jira CloudRuns on AtlassianFree up to 10 users

Time in status, cycle & lead time — computed in-tenant, with median & p85

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Dwell's project report: lead time and cycle time with average, median and p85, flow efficiency, a weekly trend line and a cycle-time histogram
Cycle and lead time over any JQL — average, median and p85, with the weekly trend and the distribution.

What it does

Dwell measures how long each Jira issue spends in each workflow status, and reports cycle time and lead time from that history. Every calculation runs inside your Atlassian tenant.

Features

  • Per-status time and transition counts on every issue
  • Project report over any JQL — average, median, p85 and total
  • Cycle-time trend by week, so you can see whether flow is speeding up
  • Aging work in progress — open issues already past your p85, flagged before they stall
  • Flow efficiency — the share of time actively worked versus waiting in a queue
  • Time between any two statuses, with median, p85 and the distribution
  • Blocked time — how long issues sit flagged, and which are stuck longest
  • Group cycle time by assignee, priority, type or status
  • Cycle-time histogram, plus a dashboard gadget for any saved JQL
  • CSV export, ready for Excel
  • Reports resolve as the viewing user, so issue-level security always holds

Where you’ll find it

Dwell installs into Jira. This is where it appears.

  • Issue panel

    Any issue → Apps → Time in Status

    Per-status durations and lead time for that issue, computed live. Free on every issue, at any team size.

  • Project report

    Project → Apps → Time in Status

    Cycle and lead time across any JQL, with the trend, aging WIP, flow efficiency and CSV export.

  • Dashboard gadget

    Any dashboard → Add gadget → Time in Status

    A cycle-time histogram with median and p85 for a saved JQL.

Screenshots

Aging work in progress: open Jira issues sorted by time in their current status, with the ones past p85 marked At risk
Aging work in progress flags the open issues already past your p85 — before they stall.
Cycle time grouped by issue type and a time-in-status table, above a Copy CSV button
Group by issue type, priority, assignee or status, then take the whole table to CSV.

What it does not do

Worth knowing before you install, not after.

  • No working-hours calendar. Every duration is wall-clock, so an issue that sits in review over a weekend counts the weekend.
  • Not a time-tracking tool. Dwell reads the changelog Jira already keeps — nobody has to log anything for it to work.

Where your data goes

Nowhere. Dwell runs on Atlassian Forge and its manifest declares no external permissions and no web triggers. There is no code path that can send your data outside your Atlassian tenant — the platform enforces this, not a policy.

It reads only what these scopes allow:

ScopeWhy it is needed
read:jira-workRead your Jira issues and their change history — to compute time in status, cycle time and lead time.
read:jira-userRead user display names — to populate the assignee filter with readable names.
storage:appStore the computed index and your app settings.

Pricing

Free for teams of 10 users or fewer.

UsersPer user / month
0-10Free
11-100$1.10
101-250$0.80
251-1000$0.28
1001-2500$0.17
2501-5000$0.11

15 further tiers continue on the Marketplace listing. Atlassian bills this — the Marketplace is the merchant of record. Nothing is sold on this site.

Get Dwell on the Atlassian Marketplace